Privacy Policy | Speechcloud

Version: 2.0

Website Privacy Policy

Last modified: 2/6/2023

Effective Date: 3/29/2023

Introduction

Speech Cloud, Inc. ("Company" or "We") respects your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.speechcloud.com or our Speechcloud application (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

● On this Website.

● In email, text, and other electronic messages between you and this Website.

● Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

● Through cloud-based applications that you access from this Website

It does not apply to information collected by:

● Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. We may revise our Privacy Policy from time to time. You can see when the last update was by looking at the "Last Updated" date at the top of this page. We won't reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we'll provide prominent notice by posting a notice on the Service or the Speechcloud Website and notifying you by email (using the email address you provided), so you can review and make sure you know about them.

We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Service and Speechcloud Website. If you don't agree with any changes to the Privacy Policy, you may terminate your account. By continuing to use the Service or the Speechcloud Website after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@speechcloud.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

● By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");

● That is about you but individually does not identify you, such as automatically recorded times and dates of visits to the site and contents of any public comments and postings on the site; and/or

● About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

● Directly from educational institutions, teachers, and students when you provide it to us.

● Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. No information will be use for tracking for advertising or profiling a student.

● From third parties whom you have provided personal information to for business purposes.

If you are using the service as an Educational Institution, Student information may be visible during Customer Support and/or Troubleshooting. Personally identifiable information such as Student Name, Student Email Address, file names, creation dates of files, login dates and times, and third party applications which students use could be viewed on our service by Product Support Staff.

We collect Student and Child data including some of the following:

Student Information: Course Assignment, Grades, Base Assessment, Assessment for each learning objective, Self-assessment for each learning objective, Student profile picture, Student email address

School Information: School name, address, municipality, email address, organization code, telephone number. Educational level

Parent Information: Name and email address

Information You Provide to Us

The information we collect on or through our Website may include:

● Information that you provide by filling in forms on our Website. This includes information provided at the time of creating a personal account. We may also ask you for information when you report a problem with our Website.

● Records and copies of your correspondence (including email addresses), if you contact us.

● Your responses to surveys that we might ask you to complete for research purposes.

● Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

● Your search queries on the Website.

Information that you provide to be published or displayed (hereinafter, "posted") which may include message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

● Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

● Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically contains statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

● Estimate our audience size and usage patterns.

● Store information about your preferences, allowing us to customize our Website according to your individual interests.

● Speed up your searches.

● Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

● Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

● Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Subprocessors

Speechcloud shares information with other partners, vendors and trusted organizations to process it on our behalf in accordance with our instructions, Privacy Policy, and any other appropriate confidentiality, security or other requirements we deem appropriate. These companies will only have access to the information they need to provide the Speechcloud service.

You can find information on these partners and service providers we work with below, including what data we share with them or they provide to us, the service they provide for Speechcloud and links to their respective privacy policies. This list may change over time, and we’ll work hard to keep it up-to-date. If you have any questions, please get in touch with us here.

LMS (Canvas, blackboard, etc): Single Sign-on and Grades Integration

Info shared: teacher and student details (name, email, Student LMS ID, grades).

Stripe Payments: Collects payments, can save card data on Stripe’s end

Info shared: Stripe reports if the payment was successful, and records the user’s email address for communications.

Google: audio for transcription (if turned on by the teacher) and Analytics tracking

Info shared: audio files as shared by professor and Geo Information, IP Address & Tracking

Vimeo: Video Repository

Info shared: Video storage

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

● To present our Website and its contents to you.

● To provide you with information, products, or services that you request from us.

● To fulfill any other purpose for which you provide it.

● To provide you with notices about your account, including expiration and renewal notices.

● To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

● To notify you about changes to our Website or any products or services we offer or provide through it.

● To allow you to participate in interactive features on our Website.

● To allow you to participate in accessibility features on our Website.

● To allow you to participate in analytic features on our Website.

● In any other way we may describe when you provide the information.

● For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

● To contractors, service providers, and other third parties we use to support our business.

● To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Speechcloud Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Speechcloud Inc. about our Website users is among the assets transferred.

● To fulfill the purpose for which you provide it.

● For any other purpose disclosed by us when you provide the information.

● With your consent.

We may also disclose your personal information:

● To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

● To enforce or apply our terms of use https://www.speechcloud.com/legal/terms and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Speechcloud Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page. Please note that some content will not be deleted given various compliance and recordkeeping obligations schools have. Please contact your (or your child's ) school if you would like this content deleted. If the school determines that the request should be implemented, they may submit a request to us.

All users, including School Users, can delete their accounts and all Personal Information associated with the account at any time by contacting us at info@speechcloud.com to request deletion of Student Records associated with the School’s use of Speechcloud. Please note that Speechcloud cannot comply with a School’s request to delete Personal Information in a user account except for School User accounts created by a School (i.e., using a School email address and/or an account login provided by or associated with a School) pursuant to a contractual agreement between the School and Speechcloud. The School is responsible for managing Student Records that the School no longer needs for educational purposes by submitting a deletion request when such data is no longer needed. Schools should contact us at info@speechcloud.com. To object to or restrict processing please contact us at the email address in our Contact section below.

Right of Parents and/ or students: We do not collect parents or student’s information on our website, nor do we offer account access to parents or students. Your Educational Agency uses Speechcloud services to assist with the administration of school-related activities and to provide a streamlined way to collect, organize, access, and report your information for educational purposes. These uses are specific to each Educational Agency and are governed by the contract between Speechcloud and your Educational Agency.

Your Educational Institution determines the information collected, maintained, and processed using Speechcloud services. If you have any questions regarding the collection, storage, and use of the information your Educational Institution shares with Speechcloud, please contact your Educational Institution directly.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use https://www.speechcloud.com/legal/terms.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

If Speechcloud becomes aware of a systems security breach by an unauthorized party or that any user data was used for an unauthorized purpose, we will comply with relevant state and other data breach laws. We will notify users of any breach resulting in unauthorized release of data electronically, at minimum, and without unreasonable delay so that you can take appropriate steps. The notification will include: date of the breach, the types of information that were subject to the breach, general description of what occurred, and steps Speechcloud is taking to address the breach.

Change of Control

Over time, Speechcloud may grow and reorganize. We may share your information, including personal information with affiliates such as a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us, in which case we will require those companies to agree to use your personal information in a way that is consistent with this Privacy Policy.

In the event of a change to our organizations such that all or a portion of Speechcloud or its assets are acquired by or merged with a third-party, or in any other situation where personal information that we have collected from users would be one of the assets transferred to or acquired by that third-party, this Privacy Policy will continue to apply to your information, and any acquirer would only be able to handle your personal information as per this policy (unless you give consent to a new policy). We will provide you with notice of an acquisition within thirty (30) days following the completion of such a transaction, by posting on our homepage and by email to your email address that you provided to us. If you do not consent to the use of your personal information by such a successor company, subject to applicable law, you may request its deletion from the company.

In the unlikely event that Speechcloud goes out of business, or files for bankruptcy, we will protect your personal information, and will not sell it to any third-party.

Changes to Our Privacy Policy

We may revise our Privacy Policy from time to time. You can see when the last update was by looking at the "Last Updated" date at the top of this page. We won't reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we'll provide 30 day notice by posting a notice on the Service or the Speechcloud Website and notifying you by email (using the email address you provided), so you can review and make sure you know about them.

Contact Information

Questions or Comments About This Policy:

Speechcloud welcomes your comments and questions regarding this Privacy Policy and we will respond to any request for access to personal information within 30 days. If you believe that Speechcloud has not adhered to this Privacy Policy, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

560 S 100 W St Suite 25, Provo, UT 84601.

(801)332-9273

Kyle Hale (Data Privacy Officer)

info@speechcloud.com